We are always looking at the quality of our performance and the satisfaction of our customers. We welcome feedback and constructive suggestions for improvement.
100% of customers surveyed stated that our city centre office was easy to find, confidential and spacious.
QUALITY OF OUR SPECIALIST TUITION
95% of our customers rated our tutors as excellent in their accessibility and availability.
100% of our customers rated our tutors as excellent in their professionalism, understanding their needs, communication and punctuality and reliability.
95% of customers surveyed stated that they strongly agreed their study skills tuition has been a rewarding experience.
QUALITY OF OUR ASSESSMENTS
96% of our customers that were assessed for a specific learning difficulty rated this service as excellent.
98% of our customers found our charge for a full diagnostic assessment a lot more cheaper than our competitors.
98% of our customers rated the quality of the Diagnostic Report and the information provided.
We would like to thank all our customers for taking part in our survey and for providing feedback.